ASTORIA 9-1-1 EXPERIENCES HEAVY DEMAND OVER WEEKEND

The Dispatchers at Astoria 9-1-1 rarely had a moment not answering phones this weekend, said Manager Jeff Rusiecki. Looking at the call statistics for the weekend every Agency we dispatch for was busy! Dispatchers answered nearly two-hundred 9-1-1 calls in addition to nearly five-hundred non-emergency. There doesn’t seem to be a pattern other than a lot of people in the County requiring assistance of one type or another. By far the heaviest demand was on Friday and Saturday. Friday saw a spike in non-emergency calls and a higher than normal 9-1-1 count, while Saturday just the opposite occurred.

The inbound call load doesn’t ┬ápaint the entire picture as Dispatchers often have to place outbound calls for logistical support of First Responders. In addition to the seven-hundred in-bound calls they made just under three-hundred out-bound.

I could not be prouder of the job they did this weekend, and this is a true testament to the dedication and professionalism they each bring day in and day out.