The Dispatchers at Astoria 9-1-1 rarely had a moment not answering phones this weekend, said Manager Jeff Rusiecki. Looking at the call statistics for the weekend every Agency we dispatch for was busy! Dispatchers answered nearly two-hundred 9-1-1 calls in addition to nearly five-hundred non-emergency. There doesn’t seem to be a pattern other than a lot of people in the County requiring assistance of one type or another. By far the heaviest demand was on Friday and Saturday. Friday saw a spike in non-emergency calls and a higher than normal 9-1-1 count, while Saturday just the opposite occurred.
The inbound call load doesn’t paint the entire picture as Dispatchers often have to place outbound calls for logistical support of First Responders. In addition to the seven-hundred in-bound calls they made just under three-hundred out-bound.
I could not be prouder of the job they did this weekend, and this is a true testament to the dedication and professionalism they each bring day in and day out.